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Printer still doesn't work

Hi There,

Thank you for your article, but it didn't solve my problem. I now have two printers that I purchased on ebay (thinking that I was stealing laser printers), that still do not print from my laptop. I am on my second laptop (the other one crashed), so I thought that I would try to hook them up to it, but they still are not recognized. I tried everything - many hours of research with tech support, etc. The problem seems to be that the connection isn't working. I am using ethernet, but a prior tech used a pass-through cable and a wireless router. Both printers cannot be bad. The tech said that one of them didn't "ping." What do I do:(

Sherry

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