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vista is obstinate

Yep, I have been on chat and two kodak experts took remote control of my vista and they could not get some of the drivers installed;
the Kodak software is installed but the drivers, NOT.
It seems as though I cannot get network to recognize the printer; that is one problem.
The other is that the drivers refuse to install. And Kodak 6150 aoi is not listed in the directory
and refuses to be listed.
It has something to do with a setting in the windows vista but where? And what?
Network share or something.

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